Last Updated: June 29, 2026
By creating an account or using SuperCare, you agree to these Terms.
You must be at least 16 years old or otherwise legally authorized to use the platform.
SuperCare provides secure communication tools that support healthcare delivery.
SuperCare is not an emergency service.
If you believe you are experiencing a medical emergency, call 911 or attend your nearest emergency department.
You are responsible for:
Messages sent through SuperCare are not monitored continuously.
Response times may vary depending on your healthcare provider.
You should not use SuperCare for urgent or emergency medical issues.
By consenting to SMS notifications, you agree to receive text messages from SuperCare and your healthcare provider, including patient portal invitations, appointment reminders, secure message notifications, prescription updates, and account notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. See our SMS Notifications Consent for full details.
Healthcare services are provided by independent healthcare professionals.
SuperCare provides the technology platform and does not practice medicine or provide medical advice.
You agree not to:
We strive to maintain reliable service but cannot guarantee uninterrupted availability.
To the extent permitted by law, SuperCare is not liable for indirect, incidental, or consequential damages arising from platform use.
Nothing in these Terms limits rights that cannot legally be excluded under applicable law.
We may update these Terms periodically. Continued use of the platform after updates constitutes acceptance of the revised Terms.
Questions regarding these Terms may be directed to:
SuperCare
hellosupercare@gmail.com