SuperCare Virtual Care Consent

Last Updated: June 5, 2026

Your healthcare provider may offer certain healthcare services through SuperCare using secure digital communication tools.

Before using these services, please review the following information.

1. What Is Virtual Care?

Virtual care involves the delivery of healthcare services through electronic communication rather than an in-person visit.

Services may include:

  • •Health advice and follow-up care
  • •Review of test results
  • •Prescription renewals
  • •Care coordination
  • •Other services determined appropriate by your healthcare provider

2. Limitations of Virtual Care

Virtual care may not be appropriate for all medical concerns.

Your healthcare provider may determine that:

  • •An in-person appointment is required
  • •Additional testing is required
  • •Your condition cannot be adequately assessed virtually

3. Risks of Virtual Care

Potential risks include:

  • •Technical interruptions or service outages
  • •Delays in communication
  • •Incomplete information available during a virtual assessment
  • •Privacy or security risks associated with electronic communication

4. Alternatives to Virtual Care

You may choose to receive care through traditional in-person visits when available and appropriate.

Your decision to use virtual care is voluntary.

5. Withdrawing Consent

You may withdraw your consent to virtual care at any time by notifying your healthcare provider.

Withdrawing consent will not affect your ability to receive medically necessary care through other available means.

Consent

By checking the consent box and using SuperCare, you acknowledge that:

  • •You understand the nature of virtual care
  • •You understand the limitations and risks of virtual care
  • •You understand that an in-person assessment may still be required
  • •You understand that virtual care is not appropriate for emergencies
  • •You voluntarily consent to receive healthcare services through SuperCare when offered by your healthcare provider