Not every concern can be managed online.
After reviewing your request, your physician may recommend an in-person or virtual appointment to better assess your health or discuss treatment options.
This helps ensure you receive the most appropriate care.
Your physician may recommend an appointment if they need to:
This doesn't necessarily mean there's a serious problem. It simply means your physician would like to assess your health more thoroughly.
Appointment booking depends on your physician's clinic.
Some clinics may provide booking instructions through SuperCare, while others may ask you to contact the clinic directly.
Follow the instructions included in your physician's response.
Your original request remains part of your conversation history.
Your physician may refer to the information you submitted during your appointment, so there's no need to repeat everything.
Yes. Unless your clinic advises otherwise, you can continue communicating through SuperCare about non-urgent concerns.