🚀 Getting Started

Getting Started with SuperCare

Welcome to SuperCare

SuperCare helps you stay connected with your own family physician between appointments. Instead of calling the clinic for every non-urgent question, you can securely communicate with your care team online.

Depending on your physician's clinic, you may be able to:

Your physician reviews every request and decides the most appropriate next step.

What is SuperCare?

SuperCare is a secure patient portal used by Canadian family physicians and clinics.

Unlike virtual walk-in clinics, SuperCare connects you with your own physician. Your requests are reviewed by the doctor who already knows your medical history and ongoing care.

What can I do with SuperCare?

Depending on your clinic, you may be able to:

Some clinics may offer additional features based on their practice.

When should I use SuperCare?

SuperCare is appropriate for routine, non-urgent healthcare needs.

Examples include:

If your symptoms are urgent or life-threatening, do not wait for a response through SuperCare. Call 911 or visit your nearest emergency department immediately.

Does using SuperCare replace appointments?

No. SuperCare complements your existing relationship with your physician.

Your physician may:

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