Updating Your Profile

Keep your information up to date

Keeping your profile current helps your physician and clinic communicate with you and process your requests more efficiently.

You can update many of your account details directly within SuperCare.

What information can I update?

Depending on your clinic, you may be able to update:

• •Phone number
• •Email address
• •Home address
• •Preferred pharmacy
• •Health card number
• •Notification preferences

Keeping this information current helps avoid delays with prescriptions, laboratory requisitions, and notifications.

Can I change my legal name or date of birth?

Some information forms part of your medical record.

If you need to update your legal name or date of birth, contact your physician's clinic directly.

They may need to verify your identity before making changes.

Why is my preferred pharmacy important?

Your physician can send prescriptions directly to the pharmacy you've selected.

Updating your preferred pharmacy before submitting a request helps ensure prescriptions are sent to the correct location.

When should I update my profile?

We recommend reviewing your information whenever:

• •You move to a new address.
• •You change your phone number or email.
• •You begin using a different pharmacy.
• •Your health card information changes.