If your physician approves your prescription or prescription renewal, it can be sent directly to your preferred pharmacy.
Keeping your pharmacy information up to date helps avoid delays.
During your request, you'll be asked to select your preferred pharmacy.
If you've already saved a pharmacy to your account, we'll use that pharmacy unless you choose a different one.
Yes. You can update your preferred pharmacy before submitting a new request.
If your prescription hasn't been processed yet, contact your physician's clinic if you'd like to change where it will be sent.
You'll receive a notification through SuperCare when your physician updates your request.
Your pharmacy may also notify you when your prescription is ready for pickup.
If you believe your pharmacy hasn't received your prescription:
If the prescription still can't be located, contact your physician's clinic.
In most cases, yes. Your physician can send prescriptions to most community pharmacies.
Availability may vary depending on local pharmacy processes and the type of prescription.