Creating Your Account

Create your secure account

Creating a SuperCare account allows you to securely communicate with your physician online.

Registration typically takes only a few minutes.

What information do I need?

Depending on your clinic, you may be asked for:

• •Name
• •Date of birth
• •Phone number
• •Email address
• •Home address

Some clinics may also request your preferred pharmacy or health card number for specific services such as prescription renewals or laboratory requisitions.

Why do I need a password?

Your password protects your personal health information.

Choose a password that is:

• •Unique to SuperCare
• •Difficult for others to guess
• •Not used on other websites

Never share your password with anyone.

Can I change my information later?

Yes. You can update information such as:

• •Address
• •Phone number
• •Preferred pharmacy
• •Notification preferences

Some information, such as your legal name or date of birth, may require assistance from your clinic.

Why am I asked for my pharmacy?

If your physician approves a prescription renewal or new prescription, having your preferred pharmacy on file helps ensure it can be sent promptly.

You can update your preferred pharmacy at any time.

Is my information secure?

Yes. SuperCare uses industry-standard security measures to protect your information and is designed to support Canadian privacy requirements for handling personal health information.