How SuperCare Protects Your Privacy

Your privacy matters

Your health information is personal.

SuperCare is designed to help physicians and patients communicate securely while protecting personal health information.

Who can see my information?

Only people involved in your care can access your health information.

This may include:

• •Your physician
• •Authorized members of your physician's clinic
• •You

SuperCare staff do not routinely access your medical information unless necessary to provide technical support or comply with legal obligations.

Is my information encrypted?

Yes. Information is encrypted while being transmitted and while stored using industry-standard security practices.

Is my information stored in Canada?

SuperCare is designed to support Canadian healthcare organizations and follows Canadian privacy requirements for handling personal health information.

Your physician remains responsible for your medical record.

Does SuperCare sell my health information?

No. SuperCare does not sell your personal health information.

Your information is only used to provide and improve the services offered through your physician's clinic.

How do you protect my account?

To help protect your account:

• •Use a strong password.
• •Never share your password.
• •Sign out of shared devices.
• •Keep your contact information up to date.