🔒 Privacy, Security and Notifications

Requesting a Copy of Your Information

Accessing your information

You may request access to information associated with your SuperCare account.

Your physician remains the custodian of your medical record.

What information can I request?

Depending on your clinic, you may request access to:

Some medical records may need to be requested directly from your physician's clinic.

How do I request a copy?

If available, you can submit a request through: Settings → Privacy

If this option isn't available, contact your physician's clinic directly.

Can I request corrections?

Yes. If you believe your information is incorrect, contact your physician's clinic.

Your physician or clinic will review your request and determine whether corrections should be made.

How long does it take?

Response times vary depending on your clinic and applicable legal requirements.

If additional information is needed, your clinic will contact you.

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