SuperCare is designed to help you communicate with your own physician.
Your account is connected to the physician or clinic that invited you to join.
Your physician or clinic created your invitation so you can securely communicate online.
Only physicians and authorized clinic staff involved in your care can access your requests.
Some patients receive care from multiple clinics.
If another clinic also uses SuperCare, they may invite you separately.
Your access will depend on how each clinic manages patient accounts.
SuperCare doesn't assign physicians.
If you change family physicians, your new clinic may invite you to create a new connection through SuperCare.
If your physician is no longer practising at the clinic, contact the clinic directly for guidance.
They'll let you know who will continue managing your care.
Contact your physician's clinic or SuperCare Support as soon as possible.
We'll help ensure your account is connected correctly.