If you notice a mistake after sending a message, SuperCare may allow you to update or delete it before your physician begins reviewing it.
Availability depends on your clinic's settings.
You may be able to delete a message while it is still marked "Under Review."
Once your physician has started reviewing or responding, messages generally cannot be deleted.
Your physician may already be using the information to make clinical decisions.
To help maintain an accurate medical record, reviewed messages generally remain part of your healthcare record.
Some clinics allow edits before physician review.
If editing isn't available, you can send a follow-up message with any corrections or additional information.
If the message has already been reviewed, send a follow-up message explaining the correction.
Your physician will review the updated information together with your original request.